Emergency Mental Health Service

24-Hour Crisis Support to Guelph and Wellington County

The Emergency Mental Health Service (EMHS) provides crisis assessments and crisis care to residents of all ages within Guelph and Wellington county to ensure individuals with mental health and addiction issues receive timely, safe, respectful and effective care. As part of the EMHS there is an Emergency Mental Health Unit (EMHU) located in the Emergency Department at the Guelph General Hospital which accepts crisis related admissions and provides crisis care. 

A Collaborative Effort

The EMHS is a collaborative effort involving Homewood, CMHA Waterloo-Wellington-Dufferin and Guelph General Hospital, with input from the Ministry of Health and Long-Term Care, community services, and rural Wellington hospitals.

Admission Criteria

To be admitted to the Emergency Mental Health Unit, patients must be:

  • 18 years and older;
  • facing a mental health crisis situation which requires admission to hospital;
  • residents Guelph and Wellington County; and
  • medically stable as defined mutually by the Emergency Room physician and EMHU staff.
"Thank you...

...for helping in my journey again. My nurses were thoughtful, helpful and took great initiative to see how I was progressing and offer great advice and suggestions. I appreciated the flexibility and the variety of programs offered. Excellent all round!"

Want to Learn More?

If you are in crisis, please contact Here 24/7 at 1.844.437.3247 or resources you may already have in place. Otherwise, call 911 or go to the Emergency Department at Guelph General Hospital. For the Emergency Mental Health Unit, please contact: 519.837.6438.

If you're interested in other Homewood programs, click below.

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