Employee & Family Assistance Programs

The need for strong Employee and Family Assistance Programs (EFAP) is significant. According to a report from The Mental Health Commission of Canada - among Canadian workers ages 15 to 75, 28.4% reported high work-related stress. This rate has gone down slightly since 2005, but a substantial proportion of workers are highly stressed most of their working days. Issues like these can lead directly to incrementally higher incidences of workplace injuries, mental health issues, conflicts, substance abuse and other physical, social and emotional problems. Homewood’s EFAP and crisis management programs offer multilingual and fully accessible (24/7) service and, as the name suggests, the EFAP program is available to employees’ spouses/partners and dependents as well.


Short-term Counselling

Short-term counselling focuses on a specific issue. Homewood offers this counselling in three modalities – telephone, online and in person – while providing approaches and content that address a full range of mental health issues including but not limited to family and relationship issues, trauma, depression, anger management, life transitions and personal issues.

Life Smart Coaching Services

This vehicle for lifestyle and specialty coaching, including expert support, has three main subject matter themes: Life Balance Solutions, Health Smart and Career Smart Coaching services.

Online Resources

Homewood offers an online library, interactive tools, assessments and e-courses that allow each user to learn at his/her own pace. With a library of 20 different e-courses, these digital resources address almost everything Homewood’s more traditional programs do.

Key Person Advice Line (KPAL)

Designed for human resources, managers, supervisors, and union representatives, the advice line allows key persons to contact a Homewood Health counsellor at any time for consultation should a situation arise at the workplace which requires a professional opinion.

Formal Referrals

A formal referral is an agreement between the key person (manager) and employee. Specifically it is confirmation of compliance with a treatment plan to help the employee with their work related performance. Key persons are informed of basic information related to employee access and use of services.